RETURN & REFUND POLICY

Effective Date: August 2026

At Leaf of Life Herbs, we want you to be satisfied with your purchase. Please review this policy before placing an order.

RETURNS

Leaf of Life Herbs accepts returns of unopened and unused products within 30 days of the delivery date.

Because our products include herbal supplements, capsules, tinctures, tonics, and other ingestible products, opened or used products are not eligible for return unless the product was received damaged, defective, or incorrect.

To be eligible for a return, the product must be unopened, unused, and in its original packaging.

HOW TO REQUEST A RETURN

To request a return, contact Leaf of Life Herbs within 30 days of delivery. Please provide your order number and the reason for the return.

If your return is approved, we will provide instructions for returning the product.

RETURN SHIPPING

Customers are responsible for return shipping costs for returns that are not due to a damaged, defective, or incorrect product.

If Leaf of Life Herbs sends you the wrong product or the product arrives damaged or defective, please contact us promptly. We may provide return instructions and, when appropriate, a replacement or refund.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong product, please contact Leaf of Life Herbs as soon as possible.

Please include your order number and, when applicable, clear photographs of the product and packaging. After reviewing the issue, we may offer a replacement or refund.

REFUNDS

Once an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds are generally issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Refunds may be limited to the purchase price of the returned product. Original shipping charges, when applicable, may not be refundable unless the return is due to an error, damage, or defect attributable to Leaf of Life Herbs.

ORDER CANCELLATIONS

If you need to cancel an order, contact Leaf of Life Herbs as soon as possible. We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has shipped, cancellation may no longer be possible.

SHIPPING

Leaf of Life Herbs is not responsible for delays caused by shipping carriers, weather, incorrect shipping information provided by the customer, or circumstances outside our reasonable control.

If a package is lost, damaged, or significantly delayed, please contact us so we can help determine the appropriate next step.

CONTACT US

For questions about returns, refunds, damaged products, incorrect orders, or cancellations, please contact Leaf of Life Herbs through the contact information provided on our website.

Please retain your order information until your issue has been resolved.