Effective Date: August 2026

At Leaf of Life Herbs, we want you to be satisfied with your purchase. Please review this policy before placing an order.

Because our products include herbal supplements, capsules, tinctures, tonics, and other ingestible products, we generally do not accept returns of opened or used products for health and safety reasons.

If you receive a product that is damaged, defective, incorrect, or otherwise has a problem with your order, please contact us promptly so we can review the issue and determine an appropriate resolution.

If your order arrives damaged or you receive the wrong product, please contact Leaf of Life Herbs as soon as possible. Include your order number and, when applicable, clear photographs of the product and packaging.

After reviewing the issue, we may offer a replacement, store credit, or refund when appropriate.

Approved refunds are generally issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

If you need to cancel an order, contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped. Once an order has shipped, cancellation may no longer be possible.

Leaf of Life Herbs is not responsible for delays caused by shipping carriers, weather, incorrect shipping information provided by the customer, or circumstances outside our reasonable control.

If a package is lost, damaged, or significantly delayed, please contact us so we can help determine the appropriate next step.

For questions about returns, refunds, damaged products, incorrect orders, or cancellations, please contact Leaf of Life Herbs through the contact information provided on our website.

Please retain your order information until your issue has been resolved.